Certainly, reference check questions can provide information which causes you to remove certain candidates. For instance, you may discover that some candidates have exaggerated data about their education or employment history in their resumes. It is also crucial to establish trust with every reference so as to get answers about the character of the candidate. The person acting as the reference must know that the information you are seeking is aimed at checking whether the person is a fitting candidate for the position and not simply looking for dirt. That is why outsourcing this service to professionals is very important to ensure references will be more forthcoming about answering the reference check questions.
The main goal of conducting reference check questions is to get relevant information from people who have worked with and known the candidate in various settings. Hence, when requesting for reference lists, you can suggest references that comprise of peers, bosses, direct reports and other people who have collaborated closely with the candidates, such as vendors. When you have a broad list to ask the reference check questions, you will get a more rounded view about how the candidate interacts and communicates with different people both within the company and outside.
Through outsourcing reference check questions and the entire reference checking responsibility, you will get more detailed reviews of your candidates. This is because these companies usually avoid questions, which elicit simple no or yes responses. Instead, they normally focus on open-ended questions to describe accomplishments, events, and any difficulties. By getting explanations and examples, a company is able to get the relevant, useful information about the candidates.
The other reason why organisations are turning to third party providers like http://www.recruitcheck.com.au/ for reference check questions is that these companies are able to gather data objectively. This makes decision-making a lot simpler since the information gathered is not biased. In addition, professional reference checkers do reference checks more frequently, and thus they leverage their expertise to get more information out of every reference.